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I can't say enough good things about Able - not just on the survey quality, but also on the excellent communication. They knew I was in a hurry, and they made sure they gave me the earliest possible slot (about a week after paying). On the day, the surveyor kindly called me and spent half an hour talking through what he found, to put my mind at ease. The next day, I got a summary of the survey. And a couple of days later, the full survey report. It was incredibly detailed, and answered all my questions. It also listed the costs of each repair. A few weeks later, and after the searches came back, I emailed Able with a list of questions. A couple of hours later, the surveyor personally called me and spent an hour going through each point step by step. At no point did I feel rushed, and he spent time reassuring me about each item I was worried about. All in all, dealing with Able was the best experience I have had in the home-buying process, and I would be delighted to use them again if I ever buy another place.
Jack did a great job for us and was available for any follow-up questions in a timely manner. We got a thorough and professional report at a much more reasonable cost than other firms. Thank you!
Excellent service and communication. High quality report with lots of detail. I highly recommend them.
One of the best people you want to use when considering buying a property. Communication was second to none and the report provided was detailed and gave me the assurance I was looking for. Very reasonable price for a first time buyer.
I am happy with service they provided. I was in dark regarding a house that I am going to buy but they stepped in and shed some lights and gave me some insights about the condition of the property. They are resposive nd helpful. I am happy with their service and also I have to mention that their price was reasonable.
My second time using their services, this time with surveyor Jack. As always: professional report, prompt response with follow up call. Honest (refunded unnecessary part of the survey). Got returning customer discount. Absolutely nothing to complain. They are ABLE, as the name says.
Very efficient, very competent, excellent customer service!
I felt good because of the impeccable services i received. For keeping me in loop all the way is very professional even when you couldn't reach the agent. The report was very detailed and the attention to details was very impressive. The Initial report i first received was very commendable. Great job and keep it up.